Terms and Conditions for Irisadre

Effective Date: January 2025
Company Name: Irisadre LLC
Website: www.irisadre.com

Welcome to Irisadre. These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to be bound by these terms. If you do not agree, please do not use our services.

1. Company Information

Irisadre LLC
Registered in the United States (California)
Contact us via the form on our website
For EU/UK consumer rights: We comply with applicable UK and EU laws, including GDPR and the Consumer Rights Directive.

2. Use of the Website

  • You must be 18 years or older to use this site or have the permission of a parent/guardian.

  • You agree not to use our products for any illegal or unauthorized purpose.

  • Misuse of the site may result in termination of services.

3. Products and Services

All products are handcrafted and made in limited quantities. Due to the nature of handmade ceramics, slight variations in color, size, or texture are expected and celebrated.

We reserve the right to modify or discontinue products without notice.

4. Pricing & Payment

Prices are listed in USD. We reserve the right to change prices at any time without prior notice.
International customers may be charged customs duties or import taxes upon delivery. These are the responsibility of the buyer.

We accept all major credit cards and payment methods offered at checkout.

5. Shipping & Delivery

We ship domestically within the U.S. and internationally to the UK and Europe.
Delivery times vary by location and may be affected by customs procedures.
Delays are not the responsibility of Irisadre once orders are in transit.
You are responsible for providing an accurate shipping address.

6. Returns & Exchanges

We accept returns within 14 days of delivery for unused, undamaged items.
To start a return, contact us.
Return shipping costs are the buyer’s responsibility unless the item is faulty.
Refunds will be issued once we receive and inspect the returned item.

EU/UK Customers:
You have a right to cancel your purchase within 14 days under the Consumer Contracts Regulations (UK) or the EU Consumer Rights Directive. We fully comply with these protections.

7. Intellectual Property

All content on this site, including photography, design, and text, is the intellectual property of Irisadre or used under license.
Reproduction or redistribution without written permission is prohibited.

8. User Content

By submitting content (such as product reviews, photos, or testimonials), you grant Irisadre a non-exclusive, royalty-free right to use that content in our marketing and communications.

9. Limitation of Liability

We are not liable for any damages or loss resulting from the use of our website or products beyond the cost of the item purchased.
This includes loss of income, business interruption, or indirect damages.

Some jurisdictions do not allow certain limitations of liability, so parts of this section may not apply to you.

10. Data Privacy

We are committed to protecting your privacy and data. Please refer to our Privacy Policy for more information on how we collect and use your information, in compliance with GDPR (EU/UK) and CCPA (US/California).

11. Governing Law

These terms are governed by the laws of California, USA.
UK/EU residents may also have local consumer rights which we fully respect and honor.

12. Changes to Terms

We reserve the right to update or modify these terms at any time.
Changes will be posted to this page and are effective immediately upon posting.

13. Contact Us

If you have any questions or concerns about these Terms, please reach out by contacting us using the form on our website.