Privacy Policy for Irisadre
Effective Date: January 2025

At Irisadre LLC (“we”, “our”, “us”), your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website, products, or services.

1. WHO WE ARE

Irisadre LLC
California, USA
Website: www.irisadre.com

For EU/UK residents, Irisadre is the data controller of your personal data under the General Data Protection Regulation (GDPR) and UK GDPR.

2. INFORMATION WE COLLECT

We collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, billing/shipping address.

  • Payment Information: Processed via secure third-party processors (we do not store credit card data).

  • Technical Data: IP address, browser type, device data, cookies, and usage logs.

  • Communications Data: Any messages or feedback sent via our website, email, or social media.

  • Marketing Data: Preferences for receiving communications and engagement with marketing.

3. HOW WE USE YOUR INFORMATION

We use your personal data to:

  • Fulfill orders and provide customer service.

  • Improve and personalize our website and services.

  • Communicate with you about new products, collaborations, and offers.

  • Ensure compliance with legal obligations and resolve disputes.

  • Analyze trends, performance, and user behavior (using Google Analytics or similar tools).

4. LEGAL BASIS FOR PROCESSING (GDPR/UK GDPR)

We process your personal data based on:

  • Consent (for marketing emails, cookies).

  • Contract (to fulfill your purchases or requests).

  • Legal obligations (e.g. tax reporting).

  • Legitimate interests (e.g. site improvement and fraud prevention).

5. DATA SHARING

We never sell your data. We may share it with trusted third parties who support our operations:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and logistics partners

  • Marketing platforms (e.g., Mailchimp, Klaviyo)

  • Legal and compliance advisors

  • Analytics and web hosting providers

These parties are contractually obligated to protect your data.

6. COOKIES & TRACKING TECHNOLOGIES

Our site uses cookies to:

  • Remember your preferences

  • Enable essential functions (e.g. shopping cart)

  • Analyze site performance and usage

  • Serve personalized marketing

You may disable cookies via your browser settings or use our cookie banner for preferences.

7. INTERNATIONAL DATA TRANSFERS

We operate in the US but may transfer your data internationally. We ensure that any data transferred from the UK or EU to the US complies with relevant safeguards, such as Standard Contractual Clauses (SCCs).

8. DATA RETENTION

We retain your data only as long as necessary:

  • Customer records: up to 7 years for tax/legal obligations

  • Marketing data: until you opt out

  • Analytics: typically 26 months

9. YOUR RIGHTS

If you are located in the UK/EU, you have the right to:

  • Access, correct, or delete your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Data portability

If you are a California resident, under the CCPA/CPRA, you have the right to:

  • Know what personal information we collect and share

  • Request deletion of your information

  • Opt out of the sale or sharing of personal data

  • Non-discrimination for exercising your rights

To exercise any rights, please contact us using the form on our website.

10. CHILDREN’S PRIVACY

We do not knowingly collect data from anyone under 13 (US) or under 16 (EU/UK). If we become aware that we have collected personal information from a child without proper consent, we will delete it immediately.

11. SECURITY

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Updates will be posted here with the revised “Effective Date.” We encourage you to review it regularly.

13. CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your rights:

Irisadre LLC
Please contact us on the website contact form.

For EU/UK users: You may also contact your local Data Protection Authority.